nego Jurisdiction Notice

We at nego operate an online entertainment platform available only in jurisdictions where local law permits. We do not offer our services in locations where online wagering is prohibited. This notice outlines your responsibility to verify that your access and use of our nego platform comply with the laws of your own jurisdiction—whether you are located in Jakarta, Surabaya, Bandung, Medan, or elsewhere.

Our nego service includes sportsbook betting (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat), slot games (Aviator, Sweet Bonanza, Gates of Olympus), and esports markets. We accept payment methods including DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet. By registering an account on our platform, you confirm that you are accessing nego from a jurisdiction where such services are legally available to you.

This page sets out our legal position, your responsibilities as an account holder, and how we handle your data. Read this notice carefully before using our nego service. If you have questions about whether our service is available in your jurisdiction, contact our support team.

Service availability and jurisdiction restrictions on nego

We at nego do not offer our services in jurisdictions where online wagering is prohibited by local law. You are responsible for verifying that access to our platform and participation in betting or gaming complies with the laws of your jurisdiction. Our services are available only where applicable legislation permits, and we undertake to comply with all relevant regulations in jurisdictions where we operate.

By registering an account on our nego platform, you confirm that you are accessing our service from a location where it is legally permitted. You also confirm that you meet any local eligibility requirements (such as age restrictions) that may apply. We do not represent that our service is available in all countries or regions. Users outside supported jurisdictions who attempt to register on nego do so at their own risk and without our authorization.

Account eligibility and account verification on nego

To register an account on our nego platform, you must be at least 18 years old and legally able to enter into binding contracts in your jurisdiction. We require all account holders to provide accurate personal information: name, email, phone number, and national ID number. We verify this information through our Know Your Customer (KYC) process, which includes uploading a photo of your ID card and proof of address.

Our KYC verification on nego is mandatory and must complete before you can deposit funds or place bets. We use this process to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations. Once your KYC documents are approved—typically within one business day—your account is unlocked for full access to our sportsbook, live casino, and slot games.

Data handling and privacy on our nego service

We at nego collect and process your personal data for account management, payment processing, fraud prevention, and regulatory compliance. Your data includes your name, contact information, ID number, KYC documents, payment method details, and betting history. This information is encrypted and stored on secure servers. We do not share your personal data with third parties except where required by law or to process your payments.

Your account on nego is protected by SSL/TLS encryption. All data traveling between your mobile device and our servers is encrypted so your credentials and payment information remain private. Your password is never stored in plain text; we compare every login attempt against a secure cryptographic hash. If you forget your password, you can reset it via email without our staff ever seeing your password.

Personal data collection

We collect name, email, phone, national ID, and address for KYC verification on our nego platform.

Encryption

All data traveling between your phone and our nego servers uses industry-standard SSL/TLS encryption.

Password security

Passwords are never stored in plain text on nego; we use cryptographic hashing to secure them.

Third-party sharing

We do not share your personal data with third parties except where required by law or to process payments.

Payment methods and withdrawal processing on nego

We at nego accept five major e-wallet methods in Indonesia: DANA, e-wallet, mobile banking, local payment, and online payment. We also accept e-wallet (the national QR code payment standard) and direct bank transfers to mobile banking, local payment, online payment, and e-wallet accounts. Deposits arrive instantly (for e-wallets) or within one business day (for bank transfers). We do not impose minimum deposit amounts, so players in Jakarta, Surabaya, Bandung, and Medan can start betting or gaming at their preferred stake level.

When you request a withdrawal from our nego platform, we verify your identity, confirm your available balance, and process your withdrawal through our standard review window. This typically takes one business day for e-wallet transfers and may extend longer for bank transfers depending on processing times. We may request additional documentation for large withdrawals to comply with anti-money-laundering regulations. During holidays like Idul Fitri, Idul Adha, or Imlek, banking processing may extend by a day or two.

Limitation of liability and disclaimers

We at nego provide our platform on an "as is" basis. We do not guarantee that our service will be error-free, uninterrupted, or free from technical issues. We are not responsible for any losses arising from technical failures, network outages, or your inability to access our platform. Your use of our nego service is at your own risk. By registering an account, you accept full responsibility for all betting and gaming activity conducted on your account.

We do not accept liability for any indirect, consequential, or speculative damages arising from your use of our platform. Our liability is limited to the amount of funds you have deposited on your nego account. In no event shall we be liable for lost profits, lost data, or any other intangible losses. By accessing our service, you agree to these limitations of liability.

Prohibited conduct on our nego platform

We at nego reserve the right to suspend or terminate your account if you engage in prohibited conduct. This includes: using our platform from a jurisdiction where it is prohibited by law; providing false or misleading information during registration or KYC verification; attempting to manipulate betting odds or game outcomes; using automated tools or scripts to access our service; engaging in money laundering or fraud; or violating any terms of our service agreement.

If we detect prohibited conduct on your nego account, we may freeze your balance pending investigation. We may also close your account permanently and forfeit any remaining funds. We reserve the right to report suspected illegal activity to relevant authorities. By using our platform, you acknowledge that we have the right to enforce these restrictions and take appropriate action.

Legal compliance and our nego commitments

We at nego undertake to comply with all applicable laws and regulations in jurisdictions where we operate. We maintain anti-money-laundering controls, fraud-prevention systems, and KYC verification processes. We do not knowingly provide our service to users under 18 years old or from prohibited jurisdictions. We cooperate with law enforcement agencies when required by legal process or court order.

Our nego platform is subject to the laws of the jurisdictions in which we operate. By registering an account, you agree to submit to the jurisdiction and venue where our service is legally based. You also agree that any disputes arising from your use of our platform will be resolved according to the laws and procedures of that jurisdiction. If you have a dispute with us, contact our support team first; we will attempt to resolve your issue within standard business hours.

Contact us regarding legal inquiries on nego

If you have questions about the legal availability of our nego service in your jurisdiction, or if you need to report a legal concern, contact our support team through the app. Open "Help," tap "Support," and submit your inquiry via in-app chat. Our team will respond within standard business hours, Monday through Friday. For urgent legal matters, use the "Urgent" flag to escalate your case to our senior compliance team.

We also maintain an email contact address for legal and compliance inquiries, which is listed in your nego app under "Legal" or "Terms." You can reach out to this address with questions about our data-handling practices, your privacy rights, or concerns about service availability. We will acknowledge all legal inquiries and provide a substantive response within a reasonable timeframe.

• 1
  Verify jurisdiction availabilityResponsibility

  Check your local laws before accessing nego. We do not represent that our service is available in all countries.

• 2
  Complete KYC verificationProcess

  Upload ID and address documents. nego verifies these within one business day before unlocking your account.

• 3
  Accept terms and responsibilityAgreement

  By using nego, you accept full responsibility for ensuring compliance with your jurisdiction's laws.

• 4
  Contact support for legal concernsSupport

  Use in-app chat or email us. Our team responds within standard business hours.

Summary: nego jurisdiction notice

We at nego operate our platform only in jurisdictions where online entertainment services are legally permitted. By registering an account, you confirm that you are accessing our service from a supported location and that your use complies with local law. You accept full responsibility for verifying availability and legality in your jurisdiction.

Our negotio platform protects your data through KYC verification, SSL encryption, and secure password handling. We process withdrawals through regulated banking channels and maintain anti-money-laundering controls. If you have questions about service availability, data privacy, or legal compliance, contact our support team via the app or email. Our services are available only where applicable law permits.

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